Frequently Asked Questions

Archive 2023-2024

Home

To get your ID card, please read these Aetna ID Card Instructions

Additional Resources

Account Information

Benefits

Lamar University and Lamar Institute of Technology Students ONLY are eligible to receive services at the Student Health Center.

Benefit Information

Advantages of Membership

Enhanced Products

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

Athletic Rider

Visiting Scholars

Students with a Qualifying Life Event

Waiver

International Students Only

Claims

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-877-480-4161
Aetna Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision - AcademicVisionCare+

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected